PRIVACY POLICY

1. Our Commitment

At XAUUSD, we believe your data belongs to you. Our mission is to provide a high-performance trading experience while maintaining the highest standards of data privacy. We operate in compliance with global data protection regulations

2. Data We Collect

We categorize the information we collect into three areas:

• Identity Data: When you create an account, we collect your Name and Email Address to personalize your experience and secure your access.
• Billing Information: For premium subscriptions, we process your Location and Payment Method details.
  Note: We do not store credit card numbers on our servers; all transactions are handled by our PCI-compliant payment partners.
• Technical Data: We automatically collect your IP Address, browser type, and device identifiers to ensure platform security and optimize performance.

3. Purpose of Processing

We do not sell your data. We use your information strictly to:

1. Provide access to XAUUSD software and its automated trading features.
2. Offer technical support and troubleshoot platform issues.
3. Send critical system updates and optional newsletters (which you can opt-out of at any time).

4. Security & Safety

We protect your data using industry-standard encryption and Two-Factor Authentication (2FA).

• While we use rigorous security measures, please remember that no transmission over the internet is 100% secure.
• We strongly recommend using a unique password and avoiding public Wi-Fi when accessing your XAUUSD account.

5. Data Retention

• Account Data: We keep your information as long as your account is active. If you choose to delete your account, your data is permanently purged from our systems within 30 days.
• Cookies: Technical cookies used for site functionality generally expire after 1 year.

6. Your Rights (Your Control)

You have full authority over your personal information:

• Right to Access: Request a copy of the data we hold about you at any time.
• Right to Rectification: Ask us to update or correct any inaccurate information.
• Right to Erasure: Request the permanent deletion of your data ("The Right to be Forgotten").
• Right to Opt-Out: Unsubscribe from marketing communications with a single click.

7. Third-Party Links

Our platform may contain links to external services (such as TradingView or Crypto Gateways). These third parties have their own privacy policies. We encourage you to review their terms, as XAUUSD is not responsible for their data handling practices.